Terms and Conditions for Using the Lyrio.ai Chatbot Interface

Thank you for using Lyrio's AI-powered chatbot interface (“the Chatbot”). This Privacy Policy is designed to help you understand how we collect, use, and disclose information generated and provided by users of the Chatbot. By using the Chatbot, you acknowledge that you have read and accepted this Privacy Policy.

1. Information We Collect:

We will collect personal identification information from Users only if they voluntarily submit such information to us. The Chatbot may collect the following types of information:

1. Personal Information: The Chatbot can collect personal information such as your email address and other contact details you provide as part of your conversation with the bot.
2. Chat Data: We may collect and store information generated during interactions with the Chatbot, including but not limited to chat logs, user inputs, and responses.
3. User behaviour: We may also collect and analyze user interaction data, including recordings and behavioural patterns, to further enhance the Chatbot experience.

2. How We Use Your Information:

We use the collected information for the following purposes:

1. To provide and improve the Chatbot's functionality and user experience.
2. To personalize interactions and responses based on user preferences.
3. To respond to user inquiries, troubleshoot issues, and provide support.
4. To analyze usage patterns and improve the performance and effectiveness of the Chatbot.

3. Sharing of Information with Third Parties:

By using our Chatbot, you acknowledge and consent to the sharing of your data with third parties, specifically OpenAI and other relevant service providers. This data sharing is essential to facilitate the proper functioning and operation of our Chatbot. We submit users' conversations to chat GPT using the API of OpenAI, being subject to their privacy policy at a higher level

4. Purpose of Sharing:

The information shared with OpenAI and other service providers is utilized to enhance the performance, functionality, and overall user experience of our Chatbot. These third parties provide integral services that contribute to the optimization and efficiency of our Chatbot's capabilities.

5. Caution Regarding Sensitive Information:

Given the nature of data sharing with third parties, we strongly advise users not to disclose sensitive or confidential information during interactions with the Chatbot. Sensitive information includes, but is not limited to, personal identification details, financial data, health-related information, and any other data that could be deemed private or confidential.

6. Third-Party Responsibilities:

While we strive to ensure that our third-party partners, such as OpenAI, adhere to strict data protection and privacy standards, we cannot guarantee the actions or policies of these third parties. Users are encouraged to review the privacy policies of these third parties to understand how their data is handled by them.

7. Limitation of Liability:

Our liability is limited to the extent outlined in this Privacy Policy. By using the Chatbot and acknowledging this data-sharing arrangement, users agree that we shall not be held responsible for any actions, omissions, or breaches of privacy committed by OpenAI or any other third parties involved in the operation and support of the Chatbot.

8. Review of Third-Party Policies:

Users are encouraged to review the privacy policies of OpenAI and other relevant service providers to gain a comprehensive understanding of how their data is managed by these third parties. OpenAI's privacy policies may be accessible through their official website or in this link

Your continued use of our Chatbot signifies your understanding, acceptance, and agreement with the terms outlined in this section regarding the sharing of data with third parties. If you do not agree with these terms, we advise refraining from using the Chatbot.

9. Data Retention:

We will retain your personal information and chat data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When the data is no longer needed, we will take steps to delete or anonymize it.

10. User Rights:

You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing of your data and the right to data portability. To exercise these rights, please contact us at pbenitez@waverleysoftware.com.

11. International Data Transfers:

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By providing your information, you consent to this transfer.

12. Cookies and Similar Technologies:

We may use cookies and similar tracking technologies to track the activity on our Chatbot and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

13. Security:

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

14. Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. The effective date at the top of this policy will indicate when the most recent changes were made. Your continued use of the Chatbot after any changes signifies your acceptance of the updated Privacy Policy.

15. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@lyrio.ai